Soft Elastic Breathable Shoe Insoles,4D Sports Shoes Insoles,Sport Running Absorb-Sweat Cushion Paddings(Yellow Gray,10.5-11)

We have a 30-day return policy, which means you have 30 days after receiving your item to  request a return. 

To be eligible for a return, your item must be in the same condition that you received it,  unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof  of purchase. 

To start a return, you can contact us at kairem.com or using our Contact  Us page. If your return is accepted, we’ll  send you a return shipping label, along w ith instructions on how and where to send your  package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at kairem.com or using our . Contact Us Damages and Issues With Your Product 

Please inspect your order upon reception and contact us immediately if the item is defective,  damaged or if you receive the wrong item so that we can evaluate the issue and make it right  for you. 

Exceptions / Non-returnable Items 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or  plants), custom products (such as special orders or personalized items), and personal care  goods (such as beauty products). We also do not accept returns for hazardous materials,  flammable liquids, or gases. Please get in touch if you have questions or concerns about your  specific item. 

Exchanges / Replacements 

The fastest way to ensure you get what you want is to return the item you have, and once the  return is accepted, make a separate purchase for the new item. 

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the  refund was approved or not. If approved, you’ll be automatically refunded on your original  payment method. Please remember it can take some time for your bank or credit card  company to process and post the refund too.

Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:

– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.

The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.